Domiver FAQ
Answers to common questions about ordering from Domiver.
When will my U.S. order arrive?
Estimated delivery is 7–14 days from order to arrival, including processing and carrier transit. See our Shipping Policy.
Is shipping free?
Domiver offers free shipping to destinations available at checkout. Enter your address at checkout to see available delivery options.
How do I track my order?
Use the carrier tracking number from your shipping confirmation on our Track Your Order page.
Can I change or cancel my order?
Email support@domiver.com promptly with your order number. Orders can be canceled before shipment. See our Terms of Service.
What if my product arrives damaged, faulty or incorrect?
Contact our support team with your order number and a description of the problem. For eligible product faults within 90 days of delivery, you can choose a refund or a one-for-one replacement. See our Refund Policy.
How do I request a return or refund?
Email us before sending anything back so we can provide instructions. The 90-day support policy covers eligible product faults and does not provide an unconditional change-of-mind trial. See the Refund Policy for details.
How can I reach Domiver?
Email support@domiver.com or use our contact form.